VebaBox

Keep Your VebaBox Active System Running at Its Best

Whether you’re reporting an issue or planning maintenance, we’re here to support you quickly and professionally.

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Service

Keep your cooling system reliable, efficient, and ready for every delivery

At VebaBox, we understand that the performance of your cooling unit is vital to your business. That is why we offer high-quality service and maintenance options tailored to your operation. Whether you are dealing with a technical issue, planning a routine inspection, or choosing a long-term maintenance plan, we are ready to support you.

From quick troubleshooting to preventive maintenance, our service team helps you avoid downtime, protect temperature-sensitive cargo, and extend the lifespan of your VebaBox unit. Wherever you operate, we are here to keep your cooling solution performing at its best.

Want to know more?

Outage or Failure

Is your VebaBox Active not working properly or showing a fault? We’re ready to help

What we do:

  • Diagnose the issue remotely (over the phone) or on-site
  • Repair using certified technicians and original parts
  • Restore full function quickly and efficiently

What we need from you:

  • Description of the issue:

Briefly describe what the issue is. Does it relate to the cooling engine, the powerpack or the box itself?

  • Which VebaBox Active do you have?

Check the product sticker on cooling engine (TU) & door of the box

  • What is the Serial number
  • Your contact details and location
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One-Time Service

Need a One-Time Service?

Need a calibration, technical inspection, or preventive check-up before peak season? Book a one-time service tailored to your schedule — fast, professional, and reliable.

What we do:

  • Full technical inspection, at your location or in one of our service hubs
  • Calibration of your VebaBox Active for optimal performance
  • Minor repairs or software updates on the spot, if needed

What we need from you:

  • Which VebaBox Active model do you use? (Check your quote or the product sticker)
  • What kind of service are you requesting?
  • Preferred time and location
  • Your contact details
Tailored Maintenance Plan

Keep Your VebaBox Active at Peak Performance. On Your Terms

At VebaBox, we don’t believe in one-size-fits-all service. Our Tailored Maintenance Plan puts you in control. You choose the services your operation needs, and we combine them into one clear monthly package. Smart, flexible, and built to support your cold chain performance.

Jorn Bens Service Coordinator

A well-maintained VebaBox Active delivers:

  • Longer lifespan so you can postpone replacement
  • Fewer malfunctions by catching issues early
  • Lower repair costs with proactive care
  • Consistent cooling performance to protect your products and meet compliance
How It Works

With regular check-ups, your VebaBox Active stays safe, efficient, and ready for every delivery, even in high-demand seasons.

Step 1

Which VebaBox Active do you use?
Check your quote or product sticker and choose:

  • Box with TUC 2001
  • Box with TUC 2001 TOP
  • Box with TUF 1005
  • Box with TUC 6000
  • Box with DualTemp
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